Customs Brokerage

Customs clearance and customs declaration could be one of the issues which may create troubles to customers, therefore we operate our customs brokerage services under highly trained and licensed customs specialists in European customs regulations, which allow us to maintain and offer quality standards in this process.
Cargo Delivery’s staff and partners are trained and compliant with:

  • Authorised economic operator (AEO) certification
  • US Customs’ Automated Manifest System (AMS)
  • US Customs’ Importer Security Filing (ISF 10+2)
  • EU’s Entry Summary Declaration (ENS)
  • Phyto-Sanitary / Fumigation Packaging
  • ISO standards

We are offering:

  • Fiscal customs clearance in Europe – VAT exempt clearance according to EU Custom’s regulation
  • Customs Brokerage for Import & Export consignments
  • Professional consultation of wide range of customs declarations
  • Detailed explanation of declaration procedures, including documentation
  • Identifying customs tariff/duties of goods with different classification
  • Intrastat declaration – collecting statistical data on the trade with goods between European Union (EU)

Do you need expertise in handling customs clearance for your shipments?  Our customs division will find a solution tailored to your needs. For further information, please email us to sales@cargo-delivery.ro

Delivering your Business! – By having direct and personal contact with you 24/7; our main goals are customer satisfaction and efficient Cargo Delivery

Cargo Insurance

Why not to stay covered?

All transports are governed by rules limiting the freight forwarder’s liability.

Basically, carriers are not fully liable, they are only partially liable (Warsaw Convention, Montreal Convention, B/L terms, and CMR rules) and a claim processing often takes a long period of time
Did you know in case you don’t have transport insurance only a part of the goods value may be covered, if the cargo is damaged or lost?
Together with its European and local partners Cargo Delivery offers you ‘’All Risks’’ insurance policy with Full Coverage for damage or loss.
Check why you need insurance and what we can offer:

  • All-risk insurance
  • Full invoice value repayment (+10% profit and freight cost)
  • Limited administrative costs
  • Cargo insurance specially designed to fit your needs, per shipment / year
  • Fast claims handling by our shipping experts
  • One-stop shopping for all transports

Do you need expertise in cargo insurance for your shipments?  Our insurance division will find a solution tailored to your needs. For further information, please email us to sales@cargo-delivery.ro

Delivering your Business! – By having direct and personal contact with you 24/7; our main goals are customer satisfaction and efficient Cargo Delivery

Customer Service with Smarts and Heart

Customer service isn’t an afterthought; it’s the core of everything we do.
Simply gives you tools to help yourself, while still making sure we’re Moving The World!
Here are our 8 Rules for Good Customer Service that we operate in our daily work:

  • Answer the phone
  • Don’t make promises unless you will keep them
  • Listen to your customers
  • Deal with complaints
  • Be helpful – even if there’s no immediate benefit in it
  • Staff is trained to be always helpful, courteous, and knowledgeable
  • Take the extra step
  • Throw in something extra

Delivering your Business! – By having direct and personal contact with you 24/7; our main goals are customer satisfaction and efficient Cargo Delivery